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Ricoh Introduces Wide-Format Elite Access Service

Ricoh’s Wide-Format Elite Access Helps Operators Solve Production Challenges on Any Brand of Wide-Format Printer

Print shops can produce almost anything with wide-format printing and finishing devices. But the versatility of the equipment combined with rising customer expectations can also create new challenges–especially for wide-format newcomers who don’t yet understand the intricacies of using a greater variety of specialty materials and workflows.

Wide-Format Elite Access is a new service from Ricoh USA, Inc. that connects wide-format print personnel with seasoned wide-format production experts who can share practical knowledge and best practices for sign and graphics workflows.

This one-to-one connection to industry experts can empower you to quickly resolve production challenges, bridge gaps in your wide-format knowledge, and expand your wide-format product capabilities.

The service is available to all print-service providers, regardless of what brands of printing equipment or software are used in their shop.

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“Wide Format Elite Access gives customers immediate access to skilled print experts with superior understanding of wide-format printing applications and production. Whether printing companies use Ricoh equipment or not, we are here to help them tackle challenges and position their business for future success,” said Heather Poulin, Vice President, CIP Marketing & Portfolio Management, Ricoh USA, Inc. “Out Wide-Format Elite Support Team is made up of industry-leading services engineers who have more than 153 years of combined experience in wide-format. This team was created to help print service providers solve problems and share practical knowledge that helps create opportunity and drive new revenue.”

The complexity of a particular media or process can stall workflows, lead to extra expenses, and generate media waste. Wide Format Elite Access helps printers avoid these pitfalls and address the most common challenges that sign and graphics producers face.

For example, you can learn best practices for:

  • print file setup and inspection
  • identification of hardware and software issues
  • RIP software configuration
  • workflow design
  • substrate selection for specific applications, and
  • creating custom media profiles for color accuracy

Wide-Format Elite Access experts can fast-track support to simplify new wide-format and specialty applications. As a wide-format printer user, you can gain peace of mind and confidence while flattening the learning curve, avoiding production delays, increasing media usage, and maximizing equipment capabilities.

Understanding more about what’s possible with wide-format printing can help you accelerate business growth.

For more information, visit: