UK-based print specialist Time 2 Display has transformed its operations by using the HP PrintOS Production Hub platform to integrate order management, job preparation, and remote print control into one connected workflow. Since implementing the system, the company has significantly reduced media costs, waste, internal bottlenecks, and customer response times.
Simplifies Complex Workflows
Like many print-for-pay users of large-format printers, Time 2 Display has expanded its range of product offerings to include print materials for packaging, marketing, and exhibition graphics.
As the company’s product mix grew, workflows became increasingly complex. Without real-time visibility into the status of work in progress, employees couldn’t respond to customers’ inquiries about specific projects until they had communicated with all of the other departments involved in the job. This created internal bottlenecks and slowed turnaround times.
Measurable Improvements
By consolidating their print-service operations into a single, connected platform, Time 2 Display has increased automation and streamlined communication between sales, studio, and production. They have also replaced reactive workflows with data-driven decision-making.
Integrating the HP Print OS Production Hub platform with their production hardware (including the company’s 64 in. HP Latex 730 printer) has strengthened Time 2 Display’s operational control. The Time 2 Display team can track real-time production costs and feed insights back into commercial decision-making.
Below are some of the results that have been achieved:
Faster customer-response times. Real-time workflow visibility allows sales and support teams to instantly identify job status. This shift resulted in an 80% improvement in order management and response times to customers. Tasks that once took hours to complete are now achieved in seconds.
Greater coordination between sales and support teams has boosted overall efficiency by 15%.
With full visibility of upcoming production runs, the studio team prioritizes approvals and aligns jobs more effectively. They can ensure work is scheduled in the most efficient way possible.
Media waste reduction. With Live Production visibility, Time 2 Display can now intelligently nest jobs. This has reduced substrate waste by 22%. It has also cut downtime by 15%.
More accurate cost data. Enhanced analytics and reporting capabilities have delivered a 90% improvement in reporting accuracy. This enables more precise job costing based on real-time material usage and consumables.
These insights are also driving smarter purchasing decisions. With a clearer picture of media consumption, Time 2 Display has reduced substrate costs by 20% through improved forecasting, bulk buying, and fewer deliveries.
From Reactive to Proactive Decision-Making
“With HP PrintOS Production Hub, we now have complete visibility across the business,” said Lorraine Whitburn, Managing Director at Time 2 Display. “Anyone can instantly check job status, respond to customers in real time, and make informed decisions.
She notes that “This shift from a reactive production model to a proactive, forward-looking approach has been transformative in opening up opportunities for business growth.”
“Time 2 Display demonstrates how connected, data-driven workflows can deliver immediate and measurable business value,” said Daniel Martinez, SVP and Division President, Large Format Printing, HP. “With HP PrintOS Production Hub, they have been able to simplify complexity, improve responsiveness, and build a more agile, efficient operation that is well positioned for future growth.”
Watch the full Time 2 Display success story here: Time 2 Display Customer Story
About HP Print OS Production Hub
HP PrintOS Production Hub allows companies that use fleets of HP large-format printers and other brands of large-format printers to centralize end-to-end production management.
Production Hub can simplify every step of production from order intake to delivery with integrated tools that automate workflows, reduce delays, and remotely monitor and adjust job queues as needed.
To learn more about HP Print OS Production Hub visit: https://www.hp.com/us-en/printers/large-format/printos.html